How do I contact customer service?
You can contact customer service via the secure message center within Plinqit or email us at support@plinqit.com.
Is there a downloadable Plinqit App for my mobile phone or other devices?
Yes! Plinqit is available for Apple (iOS), Android devices, and Amazon Kindle.
Can I have more than one savings goal?
Yes! With your Plinqit account, you may create up to 5 individual savings goals.
Can I make a one-time deposit into my Plinqit account?
Yes! Simply select Deposit on the home screen or from the () menu.
How do I cancel my Plinqit account?
You may close your account by contacting customer service via the secure message center within Plinqit or email us at support@plinqit.com.
How long does it take to get money back into my checking account from Plinqit?
Transactions can take up to 4 business days to complete.
I have forgotten the email I used to open my account. How do I gain access to my account?
Please email us at support@plinqit.com and we will help you regain access to your account.
How do I change my username/password?
Select the () icon in the upper right-hand side of your screen and select Account Settings. Select the pencil icon next to the information you’d like to change.
What if I have forgotten my password?
Click “Forgot Password?” below the login box to receive an email with instructions. You can also reach out to us directly at support@plinqit.com.
